Who can I contact if I never received my order?

Created by Megan Dubois, Modified on Fri, 26 Jul at 10:17 AM by Megan Dubois

If you never received your order or tracking shows that it may be lost in transit, please contact us via email immediately so we can correct the situation.  We are so sorry for any inconvenience this may cause and will work our hardest to resolve this quickly. 

 

Email Support with the following information ( support@verishop.com )

  • Order number or customer name on order

  • If there is more than 1 item in your order please let us know if you received any of the items.

  • Request if you would like a replacement or refund


Please make sure that you reach out to our support team within 15 days of placing the order to guarantee a resolution.  


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